At Unbranded Merchs, we understand that plans may change, and circumstances can arise that require the cancellation of subscriptions or reservations. We strive to provide a transparent and fair cancellation policy to accommodate our valued customers. Please take a moment to review our cancellation terms below:
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Subscription Cancellations:
- Customers can cancel their subscription at any time during their billing cycle.
- To cancel a subscription, log in to your account on our website and navigate to the subscription management section.
- Cancellations made before the next billing cycle will prevent any further charges.
- No refunds will be issued for partial subscription periods.
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Reservation Cancellations:
- For reservations, customers can cancel without penalty up to 15 days/hours before the scheduled date.
- Cancellations made within the specified time frame may be eligible for a partial refund or credit, depending on the type of reservation.
- Cancellations made outside the allowable time frame may not be eligible for a refund.
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Special Circumstances:
- We understand that unexpected situations may arise. In cases of unforeseen events or emergencies, we encourage customers to reach out to our customer support team for assistance.
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Refunds:
- Refunds, if applicable, will be processed using the same method of payment used for the original transaction.
- Please allow 15 business days for the refund to reflect in your account.
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Modifications:
- Customers may be able to modify or reschedule reservations based on availability. Please contact our customer support team for assistance with modifications.
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Contact Information:
- For subscription cancellations or reservation inquiries, please contact our customer support team at info@unbrandedmerchs.com.
Note: Unbranded Merchs reserves the right to update or modify this cancellation policy. Customers will be notified of any changes through our official communication channels.
Thank you for choosing Unbranded Merchs. We appreciate your understanding and cooperation with our cancellation policy. If you have any questions or concerns, feel free to reach out to our dedicated customer support team.